Terms of Service

Effective date: October 22, 2026

1. Parties and Acceptance

These Terms of Service ("Terms") are an agreement between Varastiq, Inc., a Florida corporation ("Varastiq," "we," "us," or "our") and the business or individual that signs up for or uses the Service ("Customer," "you," or "your").

You accept these Terms when you do any of the following, whichever happens first: (a) check the required box at signup in Stripe Checkout indicating that you agree to these Terms, as described below; (b) create an account; or (c) access or use the Service. If you accept on behalf of a company or other entity, you confirm that you have authority to bind that entity, and "you" means that entity. If you do not agree, do not check the box, create an account, or use the Service.

How you accept. You sign up for the Service and pay through Stripe Checkout, which requires a payment card. Before you complete checkout, you must check a required box, which is not checked by default, confirming that you agree to these Terms. We keep a record of each acceptance, including the User who accepted, the date and time, and the version of these Terms accepted.

2. Definitions

  • "Service" means Varastiq's restaurant software, including the owner portal at portal.varastiq.com, the Stiq mobile app at app.varastiq.com, Vara, and related websites, features, and support.
  • "Vara" means the AI copilot within the Service that generates suggestions for you to review.
  • "Customer Data" means data, files, and content you or your Users submit to the Service, such as invoices, menus, recipes, inventory counts, and sales data, including data received from Integrations you connect.
  • "Output" means suggestions, analyses, and other content generated by the Service, including by Vara, from Customer Data.
  • "Integration" means a third-party product or service you connect to the Service, such as Toast POS.
  • "User" means an individual you allow to access the Service under your account, such as an employee or contractor.
  • "Subscription" means your paid plan for the Service, as shown on our pricing page or at checkout, purchased through Stripe Checkout or as otherwise agreed in writing with us.
  • "Location" means each physical restaurant or venue operating at a separate street address.

3. Account and Eligibility

You must be at least 18 years old and use the Service for business purposes. The Service is intended for businesses located in the United States. You must provide accurate account information and keep it up to date. You are responsible for your Users, for keeping login credentials secure, and for all activity under your account. Notify us promptly at support@varastiq.com if you suspect unauthorized access.

4. License Grant and Restrictions

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right during your Subscription to access and use the Service for your internal business operations, within the features and limits of your plan.

You will not, and will not allow anyone to: (a) copy, modify, or create derivative works of the Service; (b) reverse engineer, decompile, or try to extract source code, except where applicable law expressly permits it; (c) sell, resell, rent, or sublicense the Service or make it available to anyone other than your Users; (d) use the Service to build a competing product; (e) bypass or interfere with security, usage limits, or access controls; or (f) remove proprietary notices.

5. Acceptable Use

You will not use the Service to: (a) break any law or violate anyone's rights; (b) upload data you do not have the right to share; (c) upload malware or harmful code; (d) disrupt or overload the Service or its infrastructure; (e) access the Service through automated means (such as scraping) except through interfaces we provide; or (f) send spam or misleading content. We may suspend access that we reasonably believe violates this section, and we will try to notify you when practical.

6. Customer Data

Ownership. You own your Customer Data. We do not claim ownership of it.

Our license. You grant us a limited, non-exclusive, worldwide license to host, copy, process, transmit, and display Customer Data as needed to provide, maintain, secure, and support the Service, and to develop and improve the Service as described in Section 7 and our Privacy Policy at https://varastiq.com/legal/privacy, or as required by law. We may also create aggregated or de-identified data that does not identify you, your Users, or any individual. We may use it to operate, analyze, and improve the Service, including to train and improve our models. We train and improve our models only with aggregated or de-identified data, never with Customer Data that identifies you, your Users, or any individual. We will not attempt to re-identify it, and we will not disclose it in a form that could reasonably be used to identify you or reverse-engineer your recipes, costs, or operations.

Your responsibilities. You are responsible for the accuracy and legality of Customer Data and for having all rights and consents needed to submit it, including any personal information about employees or others.

Security and privacy. We use reasonable administrative, technical, and physical safeguards to protect Customer Data. We store and process Customer Data in the United States. Our handling of personal information is described in our Privacy Policy at https://varastiq.com/legal/privacy.

7. AI Features

The Service includes AI features, including Vara, that suggest changes such as updates to recipes, costs, pricing, or inventory. Output is a suggestion only. It may be incomplete, inaccurate, or unsuitable for your situation. You are responsible for reviewing Output and for any decision you make or change you apply based on it. Output is not professional financial, accounting, tax, legal, or food-safety advice. As between you and us, you may use Output for your internal business purposes, subject to these Terms.

Model improvement. We process Customer Data, including through AI providers acting on our behalf, as needed to generate Output and provide the AI Features to you; this processing is service delivery, not model training. You agree that we may use Customer Data and Feedback Data to train, evaluate, and improve the machine-learning and AI models that power the Service. Training, evaluation, and improvement of our models uses only Customer Data and Feedback Data that has been de-identified or aggregated so that it does not identify you, your Users, or any individual. "Feedback Data" means your and your Users' interactions with Output, including accepting, rejecting, rating, or editing Vara's suggestions and correcting extracted data. We will not use sensitive personal information (such as government ID or bank account numbers) for model training. We will not make your identifiable Customer Data available to other customers. Our infrastructure and AI service providers process Customer Data only on our behalf to provide the Service and are not permitted to use it to train their own models. If you have a signed agreement with us that addresses AI training, that agreement controls.

8. Third-Party Integrations

The Service lets you connect Integrations such as Toast POS. Integrations are provided by third parties under their own terms and privacy policies, and we are not responsible for them. By connecting an Integration, you authorize us to access and exchange data with it on your behalf as needed to provide the Service. We do not guarantee that any Integration will remain available or work without interruption, and a third party may change or discontinue its Integration at any time.

9. Plan, Fees, Billing, and Auto-Renewal

Plan and pricing. We offer one plan, Varastiq Pro. Subscription fees depend on your billing period and number of Locations. Varastiq Pro has a price for your first Location and a price for each additional Location, up to 10 Locations. If you need 11 or more Locations, contact us at support@varastiq.com for custom pricing. Fees are those of the billing period, number of Locations, and pricing shown on our pricing page or at checkout when you subscribe, or as later updated under this section.

Signup and payment. You sign up and pay through Stripe Checkout. A payment card is required. There is no free trial. Your Subscription starts and your first payment is charged when you subscribe.

Payment through Stripe. Payments are processed by Stripe, our third-party payment processor. You authorize us and Stripe to charge your payment method for all fees due. Stripe's terms and privacy policy apply to its processing of your payment information.

Billing periods and auto-renewal. You may choose monthly or annual billing where offered. Your Subscription renews automatically at the end of each billing period for the same period (monthly or annual), and your payment method will be charged the then-current fees for your plan and number of Locations, unless you cancel before the renewal date. You can cancel at any time through your account settings or by contacting us at support@varastiq.com. Except as described in the software money-back guarantee below, cancellation takes effect at the end of the current billing period, and you keep access to the Service until then. Your account then closes, and you may request an export of your Customer Data within 30 days as described in Section 16.

Annual renewal reminders. For annual billing, we will email you at the address on your account at least 30 days before each renewal date. The reminder will state the renewal date, the amount to be charged, and how to cancel.

Downgrades. You may reduce the number of Locations on your Subscription. The change takes effect at the start of your next billing period, and we do not provide refunds or credits for the current period. Cancellation is described under "Billing periods and auto-renewal" above.

Guided Setup. Guided Setup is an optional one-time add-on, as shown on our pricing page or at checkout. No setup fee is required to subscribe. The Guided Setup fee is charged once per account, not per Location. Guided Setup is excluded from the software money-back guarantee and is non-refundable once completed, except where required by law.

Software money-back guarantee. This guarantee applies to your first Subscription purchase only. If you cancel within 14 days after your first monthly software payment or within 30 days after your first annual software payment, we will refund the subscription fees you paid and you will owe no further subscription fees. Guided Setup is excluded from this software guarantee and is non-refundable once completed, except where required by law. Email support@varastiq.com or cancel in your account settings. After a refund, your account is closed, and you may request an export of your Customer Data within 30 days as described in Section 16.

Price changes. We may change prices with at least 30 days' notice. Changes apply starting with your next renewal. If you do not agree, cancel before the change takes effect.

Taxes. Fees do not include taxes. You are responsible for applicable sales, use, VAT, and similar taxes, other than taxes on our income.

Late or failed payment. If a payment fails, we or Stripe may retry the charge and ask you to update your payment method. If payment remains past due, we may suspend or terminate your access after notice.

Refunds. Except for the software money-back guarantee above, where required by law, or as stated otherwise in writing by us, software subscription fees are non-refundable, and we do not provide refunds or credits for partial billing periods or unused features. Guided Setup is excluded from the software money-back guarantee and is non-refundable once completed, except where required by law.

Plan summary. This summary is for reference only. The plan and prices that apply to you are those shown on our pricing page or at checkout when you subscribe.

  • Varastiq Pro: $149 per month for the first Location, plus $99 per month for each additional Location, up to 10 Locations. For 11 or more Locations, contact us at support@varastiq.com for custom pricing.
  • Annual billing: One month free. The annual price is 11 times the monthly price for the same number of Locations: $1,639 per year for the first Location, plus $1,089 per year for each additional Location.
  • Billing starts immediately: A payment card is required at signup. There is no free trial; your first software payment is charged when you subscribe.
  • Guided Setup (optional): $299 one-time per account, available with monthly or annual billing. Not required to subscribe. Excluded from the software money-back guarantee and non-refundable once completed, except where required by law.
  • Guarantee: A software money-back guarantee on your first purchase: cancel within 14 days after your first monthly software payment or 30 days after your first annual software payment for a refund of the subscription fees paid. Guided Setup is excluded from this guarantee and is non-refundable once completed.

10. Changes to the Service and Terms

Service. We may update, add, or remove features of the Service. If we remove a material feature you rely on, we will try to give you reasonable notice.

Terms. We may update these Terms. We will post the updated Terms at this URL and update the effective date, and for material changes we will give notice by email or in the Service. Changes take effect on the stated date. If you continue using the Service after that date, you accept the updated Terms. If you do not agree, stop using the Service and cancel your Subscription.

11. Confidentiality

Each party may receive non-public information from the other that is marked confidential or that a reasonable person would understand to be confidential ("Confidential Information"). The receiving party will use it only to perform under these Terms, protect it with at least reasonable care, and not disclose it except to employees, contractors, and advisors who need to know it and are bound by similar obligations. This does not apply to information that is public through no fault of the receiving party, was already known to it, is independently developed, or is lawfully received from a third party. A party may disclose Confidential Information when required by law, after giving notice where legally allowed. Customer Data is your Confidential Information.

12. Intellectual Property and Feedback

We and our licensors own the Service, including its software, design, and content, and all related intellectual property rights. Except for the limited rights in these Terms, no rights are granted to you. If you give us suggestions or feedback, we may use them without restriction or obligation to you. Feedback Data is governed by Section 7, not this Section 12.

13. Warranty Disclaimer

THE SERVICE AND OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT OUTPUT, CALCULATIONS (SUCH AS FOOD COST, PLATE MARGIN, OR PRIME COST), OR DATA CAPTURED FROM INVOICES WILL BE ACCURATE OR COMPLETE.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THEIR POSSIBILITY; AND (B) EACH PARTY'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (1) THE FEES YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (2) $100. THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS, YOUR BREACH OF SECTIONS 4 OR 5, OR A PARTY'S INDEMNIFICATION OBLIGATIONS.

15. Indemnity

You will defend, indemnify, and hold harmless Varastiq and its affiliates, officers, employees, and agents from any third-party claims, losses, and expenses (including reasonable attorneys' fees) arising from your Customer Data, your or your Users' use of the Service, or your breach of these Terms.

16. Term and Termination

Term. These Terms apply from when you accept them until your Subscription ends or the Terms are terminated.

Termination by you. You may cancel at any time as described in Section 9.

Termination by us. We may suspend or terminate your access if you materially breach these Terms and do not cure the breach within 10 days after notice, immediately for breaches of Sections 4 or 5 or non-payment after notice, or if required by law.

Effect of termination. When your Subscription ends, your right to use the Service stops. For 30 days after termination, you may request an export of your Customer Data by contacting support@varastiq.com. After that period, we will delete Customer Data from our active systems within a reasonable time, except where we must keep it by law. Backup copies are deleted on our normal backup cycle. Sections 6 (as to our de-identified data), 9 (fees owed), and 11 through 18 survive termination.

17. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Fort Lauderdale, Broward County, Florida, as appropriate, and each party consents to those courts' jurisdiction.

18. Miscellaneous

  • Entire agreement. These Terms, together with the Privacy Policy and any order or checkout details, are the entire agreement between you and us about the Service.
  • Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
  • Severability. If any provision is unenforceable, the rest remains in effect.
  • No waiver. Failing to enforce a provision is not a waiver.
  • Force majeure. Neither party is liable for delays caused by events beyond its reasonable control, other than payment obligations.
  • Independent parties. The parties are independent contractors. These Terms create no partnership, agency, or employment relationship.
  • Notices. We may send notices to the email address on your account. You may send notices to support@varastiq.com or 2883 Executive Park Drive #104, Weston, Florida 33331.
  • Electronic acceptance. Checking a box, clicking to accept, or otherwise accepting these Terms electronically has the same effect as a signature.

19. Contact

Varastiq, Inc.
2883 Executive Park Drive #104, Weston, Florida 33331
Email: support@varastiq.com
Website: https://varastiq.com